Shipping policy

LOCAL PICKUP:
All items are available for local pick-up at NO ADDITIONAL CHARGE. Pickup location is 701 Wesemann Dr. West Dundee, IL 60118. Please call ahead to set an appointment and to ensure your product is ready for pickup.

LOCAL DELIVERY:
Any items requiring freight shipping are available for full local delivery and installation in the Chicagoland/Northern Illinois area only. Please call for an installation quote if your product qualifies.

DROP SHIPPING:
Items weighing under 100lbs are shipped via UPS (Ground, 2nd Day, Overnight). Shipping rates will be calculated and displayed in the checkout cart. Most new items ship within 48 hours after the order is submitted.
Items weighing over 100lbs are shipped via freight, anywhere in the US (United States). All delivers are considered "tailgate/curbside" unless otherwise specified. Curbside does NOT include inside delivery. Customer is responsible for moving equipment from curb to final destination. Allow an additional 3-7 business days for freight transit. Any damages that have occurred in freight transit must be recorded on the BOL (Bill of Lading) prior to a confirmation signature. TFC is not liable for shipping damages. No refunds are available for shipping costs.